cig plug says can't find battery
CTEK Comfort Connect Cig Plug
I bought a MXS5.0 charger with comfort connect cig plug for use with my son's 2015 mustang. When I plug in it says can't find battery. There are two "holes" that might br cig lighter or power source. One is in dash another is in console, The ford book doesn't mention them at all. When I used the alligator clips on battery it did charge (go thru to step 7 gree light. I called the ford ealer who said cig lighter stay active when car shut off. Any thoughts? Thanks for your help.
Status:
Open Jan 23, 2021 - 09:47 AM
1answer
Answer
Jan 23, 2021 - 01:47 PM
If the charger is not making a connection through the cig port in the vehicle then it is indeed shut down when the car is not running. If you tried both of the cig ports - both the dash and the console? Normally if your vehicle has more than a single cig port then one of them is guaranteed to remain hot while the vehicle is off.
View More Product Details
CTEK Comfort Connect Cig Plug
CTEK Comfort Connect Cig Plug CTEK Comfort Connect Cig Plug (Part No. 56-263) enables charging the battery through the cigarette outlet. It eliminates any hassle, simply charge from within the car, suits perfect for CTEK’s battery charger with Comfort Connect, UC 800, MULTI US 7002, US 0.8, and MXS ...
See More
View all CTEK Comfort Connect Cig Plug Questions & Answers
High-Tech Battery Solutions Inc
