I have a Zen S11 Scooter and am having issues charging the battery. The unit has been in storage over 2 year.
Heartway Zen (S11) Mobility Scooter Battery Replacement Kit
When attaching the charger the indicator light is GREEN and does not light up ORANGE. When the charger is hooked up the light and horn work properly but the unit will not run with the run lever engaged.
Status:
Open Mar 22, 2023 - 03:24 PM
Electric Wheelchair > Heartway
1answer
Answer
Mar 23, 2023 - 05:44 AM
If the charger continues to show a green light even if you know that the batteries are discharged then your looking at a battery voltage problem. If the battery voltage is to low on the pack then the charger will not recognize that its connected and that they need to be charged - the voltage of the battery pack is below the turn on voltage threshold for the charger. In this case a new set of batteries will be the fix.
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